Guests Communication
To our Valued Guests:
Thank you for your continued support during this time. Our thoughts and prayers go out to those people in our own communities and around the world impacted by COVID-19.
Recently the state of California has been advised to pause all non-essential work. In respect to this instruction and for the health and safety of our guests and team members, Mercedes-Benz of El Cajon has implemented a new operation strategy.
Effective midnight March 19th, 2020 we have closed our showrooms. Our parts and service departments will remain OPEN Monday-Friday 7am-6pm, Saturday 8am-5pm and closed on Sunday as we continue to serve our community with the essential service of auto repair and maintenance. Our service team will continue the processes we have previously implemented – using gloves and sanitizing wipes while servicing your vehicle and participating in a “contactless environment” so that we may keep you and our team members safe.
Our Sales Managers will be manning the phones and internet inquiries in continuous support of our customers.
As always, we aim to serve you and encourage you to utilize our website as your online digital showroom. Every online inquiry and phone call will be promptly answered by our expert team as we look to support you in your research and purchase experience and ultimately to arrange home delivery of any new or pre-owned vehicle for as soon as we are given permission to deliver.
Mercedes-Benz of El Cajon will continue to be here for you and our community.
Thank you again for your continued loyalty. We are all in this together.
Dan Collins
General Manager
